Support & Help
How can we help you? Reach out with any questions.
hello@keremcebi.co
For general questions and technical support, you can write to us any time. We aim to respond within 24 hours.
Send a MessageSupport Hours
Weekdays 09:00 – 18:00 (GMT+3)
Our support team is available during business hours to assist you. Outside of these hours, we'll get back to you as soon as possible.
Frequently Asked Questions
How often is the food database updated?
Our food database is updated daily with new products. Verified entries are reviewed by our expert team to ensure accuracy.
What should I do if I find incorrect nutritional data?
You can use the 'Report an Error' button on the product page, or send us an email directly. We review all reports and correct entries promptly.
I want to suggest a new feature.
We always welcome your feedback! Reach out to us via email with your suggestions — every idea helps us improve the app.
How do I delete my account and data?
You can delete your account and all associated data directly from the Settings page inside the app. Deletion is permanent and immediate.
How does the AI meal scanning work?
Take a photo of your meal and our AI identifies the food items and estimates calories and macros. Photos are deleted from our servers immediately after analysis.
"Healthy living starts with mindful eating."
Your suggestions help us make SnapCal better for everyone.